Your Sand `N Sea Vacation

Whether you’re a first time visitor or one of our third-generation repeat guests, we don’t want there to be any surprises during your time at one of our Galveston vacation rental homes! Take a look through the information below to find out what you can expect when you book a beach house with Sand `N Sea. Still have questions? Email us at info@sandnsea.com or call us 7 days a week at 409.797.5500 – we’re always happy to help!

Effective Tuesday, June 23 through September 30, 2020: Customers are required to wear masks in all Galveston businesses that serve the public and also in all public places where it is difficult to keep six feet away from other people. For the full text of the emergency order click here.

 

Planning Your Galveston Vacation

We manage over 160+ of the best Galveston vacation rentals on the West End. From beachfront to the bayside – we have the escape you’re dreaming of!

Just getting started with your search? Head to our Rentals Search page to filter your search by date availability, location, size, and/or desired amenities. View interior & exterior photos, floor plans, full amenity lists, and more! Calculate the total rental rate right on the home's page - no hidden fees! Once you've found "the one" you can book securely right away to lock in your home and dates!

Already know which beach or bay vacation rental you want? Go directly to our alphabetical list, enter your dates on the house page, and then book - it takes less than 3 minutes! 

Are your dates flexible? Consider taking your vacation during the week! You'll find more options and fewer crowds when you travel Monday through Friday - especially for shorter summer stays of 3+ nights or more!

Remember, book directly on our website for the best rate, 24/7! 

 

Choosing Your Vacation Rental

Our rental properties are all individually owned and reflect the taste of the owners. They vary in size, décor, and amenities. Our team members are regularly in each of the properties and will be able to answer any questions you may have.

FAQ - Can I see the property before I book my vacation?

You are always welcome to drive by the home and get a feel for the neighborhood before you choose your vacation home. At this time, we are not able to offer any interior tours. Remember, you can view interior photos & floor plans on our website, 24/7. Have a specific question? Reach out to us at info@sandnsea.com and we'll be happy to help!

House Locations

Locations of our properties vary. Our Reservationists can answer specific questions regarding subdivisions, views or beach access.

Wondering what it all means? 

Beachfront: there is nothing between the property and the Gulf, except a dune, a dune crossover, or sand.

Beachside with Gulf View: the property is on the Gulf side (south) of FM 3005. Your view of the Gulf may be across greenway space, between neighboring homes, or from all of the decks. It will be easy to find!

Beachside: the property is on the Gulf side (south) of FM 3005. You may have a long, limited, or non-existent view of the Gulf. Your walk to the beach could be as little as 20 yards or up to four blocks, depending upon the location of the property.

Canal/Bay: the property is located either on a canal or on Galveston Bay, north of FM 3005.

Pet Friendly Properties

We offer over 60+ dog friendly vacation homes – bring the whole family to the beach! A few things to remember:

  • Two small dogs (each under 20 lbs.) or one medium dog (40-60 lbs.) are allowed.
  • A $125 non-refundable pet fee will be added to each reservation in a pet friendly property.
  • Repair and/or cleaning fees will be charged if a pet damages or soils a property.

Sorry, cats and other animals are not allowed at any of our beach houses.

Amenities

All SNS vacation rentals include: cable or satellite TV, central air/heat, microwave, standard coffee maker, toaster, pots and pans, dishes, utensils and glassware. 

Unique and specific equipment and/or amenities for each property are listed in the individual property descriptions located on our website. Hot tubs, additional TVs, VCRs, DVDs, deck furniture, dock access, recreational games and equipment, etc. are furnished as a courtesy by the owner and are not guaranteed by Sand `N Sea.

Swimming Pools, Fishing Piers & Golf

All pools and fishing piers are owned and/or managed by entities other than Sand `N Sea. Facility amenities, costs, and hours of operation are subject to change without notice.

Call the pool directly to determine current hours and policies.

  • Jamaica Beach Pool - 409.737.1142
  • Sea Isle Pool - 409.737.2438
  • Pointe West Club House - 409.497.2525 or frontdesk@pointewestpoa.com

JAMAICA BEACH POOL: The Jamaica Beach pool is open to the general public and charges a fee, per person, per day (children 6 & under are free). There are shower and bathroom facilities on-site and a lifeguard is on duty except when otherwise posted. Outside food and drinks are allowed, but glass containers and alcohol are not permitted.

Some subdivisions have pools, and the opening and closing dates vary at the subdivision's discretion. These subdivisions, such as Sea Isle, charge a fee for a pool pass and/or fishing-pier key. 

Subdivisions restrict use of their amenities to guests staying in that subdivision. Ask your Reservationist for up-to-date information regarding rates and pool availability in your property's neighborhood.

 

Housekeeping & Linen Service

Our Housekeeping & Inspecting teams take care of each home before every guest. They follow CDC and Vacation Rental Housekeeping Professionals (VRHP) guidelines.

  • Hospital grade disinfectants are used before every new arrival. These EPA approved cleaning supplies are rated to kill a variety of germs & viruses, including COVID-19. We use ROOM SENSE 200 on all hard surfaces and Champions Aerosol Disinfectant on all soft surfaces.

  • Housekeepers use masks and gloves while cleaning. They pay special attention to high-touch areas like doorknobs, light switches, appliance controls, deck railings, cabinet handles, etc.

  • Our commercial laundry sanitizes all towels and sheets while washing them at 160 degrees (your home washer typically reaches 100 degrees).

Each property will be supplied with the appropriate number of sheets and towels based on the property's occupancy. A bath towel, hand towel and wash cloth will be furnished for each guest. There will also be two kitchen towels and pot holders.

Standard beds will be made up with linens and bedspreads. Bunk beds, sleeper sofas or trundle beds will not be made; however, linens will be supplied for each of these beds.

FAQ - Can I have housekeeping during my stay?

At this time, we are not able to offer mid-stay cleans. We are adhering to CDC social distancing guidelines and are focused on utilizing best practices for the benefit of both our guests and our staff members. Our efforts to mitigate risk prevent us from adding additional chances of exposure to illness. We appreciate your understanding.

 

Reservations & Payments

Review our full Rental Policy online, prior to booking.

Easy Reservation Process

  1. Reserve your house online or by phone.

  2. Receive contract. The leaseholder will receive an email with log-in information for our secure online portal, GuestWeb.

  3. Review and Submit. Securely e-sign your Rental Contract, complete Guest Registration & GARM policy agreement forms, elect/decline travel insurance coverage and make secure payments online.

  4. Receive a deposit confirmation. Once the contract and the payment have been processed, a deposit confirmation will be emailed to you via GuestWeb.

Your reservation is not confirmed until we approve your signed documents and your payment has been processed.

View our current Cancellation, Substitution & Refund Policy.

 

 Rental Rates

No hidden fees! The quoted price includes all cleaning and linens, applicable taxes and fees, as well as a non-refundable $50 reservation fee. Travel Insurance is optional, but strongly recommended.

 

Arrivals

Check-in is after 5:00 p.m. Most homes allow you to arrive any day of the week, but some do have an assigned turn day of Monday or Friday (typically only May – August). 

Check-in Process

Approximately 24 hours before arrival:

  • Receive your DocuSign email with express check-in paperwork via email.
  • Sign & submit your documents electronically.

Day of check-in:

  • Receive a text with the beach house address, Wifi info (if offered at your home) & your code for the key lockbox. This will be sent as soon as your home is ready.
  • Use the texted code to retrieve your keys from the home's lockbox.

Please don't pressure our staff to allow you to go to your property before your check-in time. There's plenty to do while you wait – enjoy our beaches, take a walk on the seawall or visit a local attraction. Sometimes, it may be necessary to delay check-in, but that is extremely rare.

If a property becomes ready for early check-in, Sand `N Sea will contact you immediately via text or email. Under no circumstances should guests go to or enter their vacation property before they have received their text notification with the lockbox information.

 

Departures

Check-out time is before 10:00 a.m. Sorry, but no exceptions! We need to get busy preparing for the next Guest. 

Check-out Process

  • Make sure you have all of your belongings.
  • Remove all food items.
  • Bag all trash and place in trash cans outside.
  • Lock all doors.
  • Return keys to the lockbox at the home by 10 a.m. 

Call us at 409.797.5500 and leave a message with your name and the name of your vacation home, letting us know you've departed. Don’t forget to let us know how much fun you had during your stay!

 

Beach Club Guest Reward Program

PLEASE NOTE: Due to impacts from COVID-19, our Beach Club program is suspended until further notice. Rest assured that your existing points will remain in your account. We will begin scheduling Beach Club reward redemptions again as soon as possible.

Sand `N Sea's Guest Loyalty Program is simple. Every paid night in a Sand `N Sea beach house earns 180 points. Once you've accumulated 5,000 points, you can redeem them for a free two-night stay in one of Sand `N Sea's Galveston vacation homes from September through April (excluding holidays and special events). Register today!

Click here to view Guest Loyalty Terms and Conditions.

 

 

Basic Guest Information

Preparing for Your Vacation - What to Bring

You'll want to pack supplies for the house and the beach for your Galveston vacation. Review our list of things to bring for ideas and reminders about what you'll need.

Sand `N Sea provides a starter bag for each guest that includes one each of: kitchen trash bag, dish sponge, small bottle dishwashing liquid, dishwasher detergent pod, bar soap. A single roll of toilet paper will also be in each bathroom upon your arrival.

Learn all about Galveston beaches …(link to clean & park board page)

Equipment Rental

Items like beach equipment, high chairs, cribs, and rollaway beds are available through local vendors. We'll be happy to refer you to them; call or email our office for details.

 

Occupancy

The maximum number of guests allowed in each property is listed on our website and on your Rental Contract. All guests and their vehicles must be listed on the Guest Registration form. Exceptions are made only for children under the age of two.

 

Parking

Subdivision restrictions allow a maximum of four cars at each property. Parking is not allowed on streets, lawn areas, or dunes. Parked cars may not impede emergency vehicle access at any time. RVs, campers, and trailers are not permitted on the grounds of any property at any time.

Additional cars, boat trailers, etc. may be parked at the Sand `N Sea office. 

 

Smoking

All Sand `N Sea vacation properties are non-smoking. Violation of the smoking policy will result in eviction and forfeiture of all monies. In addition, the guest will be charged a minimum of $300 for the additional cleaning of the property. (Talk to Tuesday, pick up some language about damages – for the future)

 

Check out our FAQs page for even more details about what to expect during your Galveston Island vacation rental experience!

 

Internet Access & Mail

We understand that now, more than ever, it can be important for our guests to be able to stay connected while at their Galveston beach house rental. It’s important to plan ahead!

WiFi

Most, but not all, of our properties include free WiFi access, typically through Comcast or AT&T. Increased demand & intermittent service issues across the West End can impact connection speed, making telecommuting or E-learning difficult. If speed & connectivity are important, we strongly recommend bringing a personal hotspot device. 

Please note that internet/cable/Dish service can be unreliable on West Galveston Island. We apologize, but we are not able to guarantee this amenity or offer refunds for disruption of service during your stay.

 

Mail and/or Packages

USPS will not deliver mail or packages to your vacation home. If you are planning on a delivery arriving during your stay you will need to select overnight shipping with FedEx or UPS in order to ensure your package arrives. (This prevents final delivery hand-off to USPS). This is especially important for Amazon Prime orders, where they will default to USPS as the final deliverer. Just because Amazon recognizes an address as valid doesn’t mean that USPS will deliver there, or that a package will be retrievable. We are not able to facilitate mail recovery for packages that don't arrive.

FedEx or UPS Packages

YOUR NAME, HOUSE NAME, Sand `N Sea Properties, 13706 FM 3005 Galveston, TX 77554.

Select "business hours/days" delivery to ensure there is staff present to accept and sign for your package. We are open 7 days a week, from 9 a.m. to 5 p.m.

U.S. Mail (USPS)

YOUR NAME, HOUSE NAME, Sand `N Sea Properties, 4127 Pirates Beach, Galveston, TX 77554.

Faxes

409.737.5168 - make sure that your name and house name are on any incoming faxes.

Retrieving Mail, Packages and Faxes

During office hours: 9:00 a.m. - 5:00 p.m. daily, by appointment only. Please call us at 409.797.5500 to arrange for pick-up.

 

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